000 | 00467nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 200130s9999||||xx |||||||||||||| ||und|| | ||
020 |
_c599 _a9.78813E+12 |
||
040 | _aMAIN | ||
041 | _aEnglish | ||
082 |
_a658.8 _bRAO |
||
100 | _aRao,K rama Mohana | ||
245 | 0 | _aServices Marketing | |
250 | _a2nd | ||
260 |
_c2013 _bPearson _aNoida |
||
300 |
_a546 _bPBB |
||
650 | _aInternal - External - Marketing; Service - Quality Management - India | ||
942 | _cBK | ||
999 |
_c6665 _d6665 |