| 000 | 00547nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 200130s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_c799 _a9.78933E+12 |
||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bWIR |
||
| 100 | _aWirtz,Jochen | ||
| 245 | 0 | _aServices marketing : people Technology Strategy | |
| 260 |
_bPearson Education _aDelhi |
||
| 300 |
_a817 _bPBB |
||
| 650 | _aInternal - External - Marketing; Service - Quality Management - India | ||
| 700 | _aChatterjee,Jayanta | ||
| 700 | _aLovelock,Christopher | ||
| 942 | _cBK | ||
| 999 |
_c6575 _d6575 |
||